Reading through Janet Murray’s introduction I was the most struck by her description of Eliza, the computerized therapist. From Murray’s description of Eliza I thought of today’s most popular digital persona, the cleverbot application.
With the initial read-through of the section I chuckled at the gullibility of the users of Eliza back in the 1980’s who readily believed that they were speaking with a real person rather than a computer.
Then I remembered how one evening, about a year ago, my roommates and I spent hours in conversation with the cleverbot. At the end of our various conversations we playfully decided that the cleverbot was not, in fact, a computer program but merely a randomized generator that puts users together in a chat.
We agreed that it seemed as though each time the conversation topic shifted, the cleverbot used different language and repeatedly asserted that it was not “a bot”.
Bearing that in mind I suddenly realized that my roommates and I had probably been duped by the same randomized humanness that users in the ’80’s encountered when speaking with Eliza.
To me it all goes back to the simple fact that we, generically speaking, are unwilling to accept the possibility of a truly computerized personality. In my mind, as demonstrated by my attempt to find out the “truth” of the cleverbot, Janet Murray’s assertion that we are much more technophobic as a society than we would like to admit now carries much greater weight.